

Social media is an apt comparison, as Steam is at the size where human moderation isn’t really viable so they’d have to use AI like everyone else in that space.
And I’d rather a few anti-woke weirdos shout into the void than have to type “unalive” in the Steam forums.
Not to mention if Valve moderated every game developers would complain about Valve stepping on their toes and moderating their forum in a way they dislike.

Both act like Steam currently, they don’t have paid moderators but leave it to communities to moderate themselves.