They get things wrong at a far higher rate than most of the websites that tend to end up at the top of a web result, and they get things wrong in weird ways that won’t stand out to users in the same way a shitty website will. These probabilistic text generators are much better at seeming like they have the correct answer than actually providing it.

It’s crazy how much money they are losing, and that’s with most of their compute being provided by Microsoft at cost, if not for free in exchange for the use of their models in Microsoft products.

Both they and Anthropic talk about their business as if they’re a software as a service company, but most SAS doesn’t get more expensive to run the more users there are, not to mention their conversion rate of free users to payed users is abysmal. Like, it’s an unsalvageable train wreck of a business model, I don’t see ether surviving more than a year unless they radically change their business models.

As other’s mentioned, probably more a way to fire a bunch of people without having to do so explicitly.

Microsoft seems to be on a warpath this year regarding layoffs. I wonder if maybe they’re trying to compensate for some giant black hole in their budget. Like, keep the costs looking stable even as some specific department balloons out of control without providing commensurate revenue. Wonder what that could possibly be?

The problem is that for a lot of people it has become a substitute that has filled the void left by the slow destruction of other social organizations and institutions. It’d be easy to say that social media sites like Facebook killed them, but I think they were already throughly hollowed out and made inaccessible by the economic pressure on people to be ever more productive workers and ever more economy driving consumers.

To ask people to dispense with whatsapp, instagram or facebook is to ask them to abandon their ability to be part of communities that matter to them. It’s sort of an intractable problem as it requires whole communities to abandon ship together, which is difficult to do. The solution to the problem is to easy that process and decrease barriers to doing so.

It’s one of those situations where we see how kind people can be, and how indifferent and cruel to that kindness a depersonalized organization can be.

The type of thinking that says “ well, yah, sure users won’t like ads in the start menu, but we need to make money on the unlicensed installs, and they’ll switch to something else if we brick them for not paying, so we’re going to inflict this on paying users as well, because they’re not going to switch.”

Is the same type of of thinking that says “well, this government is willing to sign a huge contract to use our infrastructure, but only if we punish anyone in our organization who speaks out against them, so we’ll just fire anyone who does so. This would be much harder if they were all unionized, but luckily we nipped that in the bud.”

Microsoft’s organizational and incentive structure makes these outcomes inevitable. Profit before people is the rule.

The Streisand effect.

It’s so crazy to me that people will rush out and try and ban tools like these, rather than force car companies to use more secure systems. Like, banning these is futile, they’re not that complex of a device to make, the core issue here is that car companies have fallen over them selves to be “tech forward” to justify pushing further in to the premium price range, but have completely failed to secure their systems.

It’s so weird to see a company with such strong and straightforward brand chasing trends in such a sloppy manner.