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10 days agoHaving worked in a call center (doing survey research) during college, there are a lot of people employed by such places who really wouldn’t have many employment options anywhere else.
I remember saying, while there, that the entire industry would be replaced by AI in 10-15 years. They all scoffed, saying they had ways to get people to answer surveys that an AI wouldn’t be able to do. I told them they were being naive.
Here we are.
That said, I do worry about some of those people. Just because they were borderline unemployable doesn’t mean they were worthless.
Oh don’t worry, I wasn’t accusing you of saying they were worthless. I was just voicing my own concern for some of my former coworkers.