• hperrin@lemmy.ca
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    17 days ago

    Yeah, that’s probably true. Remember how all the execs decided to replace cashiers with robots, then the stores started losing money because a. it made stealing a lot easier and b. people would avoid stores that only had self-checkout robots and never had anyone to help you because a robot doesn’t know where the flour is. Now the self checkouts are being decommissioned and we’re going back to regular human cashiers. It turns out cashiers do more than just scan barcodes. But, upper management didn’t get to where they are by being smart.

    • Echo Dot@feddit.uk
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      17 days ago

      Now the self checkouts are being decommissioned and we’re going back to regular human cashiers.

      Maybe this is North American thing because in Europe they never really got rid of human cashiers, they just had the automated systems alongside the human cashiers.

      I don’t know of any store that went over to 100% self-checkout