re: raptor lake ‘issues’
this one is a 14th gen on an asus board. less than a year old, i think. constant crashes and other ‘quirks’. system builder (wasn’t my purchase decision) is known to be a pain to deal with on warranty service. so we’ll see what happens.
the first was a 13th gen xps. problems from first boot up. dell was great on addressing intel’s issue. swapped the board and chip, and it had a brand-spankin’-new firmware that wasn’t even pushed to their website yet. paid freight both ways, including priority overnight air return.
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I had my 13th gen RMA’d and they gave me a 14th gen, and I’ve had it undervolted since day one. I just hope this doesn’t happen for a long long time yet.
Yeah, 14th gens you have to explicitly configure to undervolt or underclock (or both :( ), and until you do you’re just rolling the dice every time they spin up. I got lucky with mine and found the settings that were both safe and it liked before it failed 3 death saves, but with the way it was behaving I wouldn’t be surprised if it was on 2 of 3.
the one here was running the original firmware, probably factory original from asus. the board was on a ‘performance’ preset setting–and defaulted to that when i tried a bios reset to defaults. when i updated the firmware, that setting changed to a ‘normal’ one when i reset to defaults again.
i didn’t really dig into that too much because i knew it was already an rma case, but i think part of it had to do with boosted power draw. it still crashed on ‘normal’ and that’s what it was set on when i ran intel’s diagnostics (which took a few tries just to have it not crash before finishing with a result).
I went with AMD on a mobo brand known for quality (but due to a security flaw on other mobos by the same manufacturer I don’t reccomend them) and I’ve been quite happy with it.
With how parts are becoming sparse due to global economic fuckery and bullshit generators, I really hope I don’t have to replace them anytime soon.
the last build i did for someone, we specifically went zen4 to avoid all the various ‘problems’ that both companies were still dealing with.
We’ve had a handful of these come through. The warranty extension applies even to Tray/OEM CPUs so you might get some traction with Intel of the OEM is annoying about it.
Funny enough, even before this fiasco we had a year where we diagnosed a disproportionate number of Intel CPU failures on 10th and 11th gen systems. 4 or 5 RMAs when 80% of the gaming PCs we saw were AMD, and then there were only 1 or 2 AMD RMAs that year.
I’ve got 3rd to 8th gen no issues, wonder how Intel lost the plot somewhere along the way. Fortunately wifi chips still seem solid.
I’ve been AMD for a minute now and haven’t had an issue in generations.
