UltraGiGaGigantic@lemmy.ml to Memes@lemmy.mlEnglish · 28 days agoIf you screw up, they can fuck you over instantly. If they screw up, you get to go through customer service hell for a hour to get them to fix it.imagemessage-square3linkfedilinkarrow-up1122file-textcross-posted to: memes@sopuli.xyz
arrow-up1122imageIf you screw up, they can fuck you over instantly. If they screw up, you get to go through customer service hell for a hour to get them to fix it.UltraGiGaGigantic@lemmy.ml to Memes@lemmy.mlEnglish · 28 days agomessage-square3linkfedilinkfile-textcross-posted to: memes@sopuli.xyz
Why would they want to speed up conflict resolution when they can keep the money for every person that gives up?
minus-squarexia@lemmy.calinkfedilinkEnglisharrow-up1·24 days ago…and “customer service” is increasingly AI.
…and “customer service” is increasingly AI.